All tours, transfers, scenic flights and lunch packages are sold on a per person basis, however a minium of two (2) passengers applies unless otherwise stated.
Should one (1) passenger be flying, the opportunity to purchase the other seat will be provided. MI Helicopters will be unable to confirm this flight until a second passenger is travelling.
Please advise us if:
- You have any special dietary requirements eg: vegetarian
- You are celebrating a special occassion eg: birthday or anniversary.
- You require assistance boarding the helicopter. We are fully equipped to fly disabled passengers.
Childrens prices available on request. Must be accompanied by 2 full paying adults on the same flight. (Student ID required)
CANCELLATION POLICY
We understand that guests have many needs, and may require to cancel their booking. However we ask that if you wish to cancel please do so immediately, this allows us to sell the seat to another guest.
- On the day 100% Cancellation
- 24 hours prior 50% Cancellation
- More than 24 hours notice no charge
- Failure to show 100% cancellation
LUGGAGE ALLOWANCE
An allowance of 15 kg per person in a soft overnight bag. Excess luggage can be transfered by barge or catamaran (guests own arrangements) or another trip in the helicopter (additional charge).
TO GUARANTEE YOUR BOOKING
To secure your booking we required a credit card. For security purposes we are happy to assist with this request via phone.
WEATHER CONDITIONS
All tours, transfers, scenic flights and lunch packages are subject to weather conditions. Flights will only be cancelled in extreme conditions eg: low cloud, gusty winds, fog or electrical storms. If guests cancel their tour, transfer, scenic flight or lunch package due to percieved bad weather and MI Helicopters Pty Ltd determines that the conditions are safe a 100% cancellation fee will apply. In the event that MI Helicopters Pty Ltd cancels all flights due to extreme weather conditions, a full refund will be available.
Guests will be offered the opportunity to reschedule to another day and time.